Privacy Policy

Last updated: 8/12/2025

1. Information We Collect

Information You Provide:

When you submit a rental inquiry form, we collect:

• Name (first and last)
• Email address
• Phone number
• Preferred contact method
• Desired move-in date
• Budget range
• Preferred unit type
• Any messages or specific requirements you provide

Automatically Collected Information:

• The property/page you were viewing when you submitted the form
• Date and time of your inquiry
• Marketing campaign information (if you arrived via an advertisement)
• General location information (city/state level only)

2. How We Use Your Information

We use your information to:

• Contact you about the specific property you inquired about
• Schedule property tours and viewings
• Send you information about similar properties that match your criteria
• Connect you with property management who handles applications directly
• Send you real-time notifications about your inquiry status
• Improve our services and marketing effectiveness

3. Information Sharing

We may share your information with:

• Property Management Companies: To facilitate your rental inquiry and schedule tours
• Our Real Estate Team: Licensed agents who will assist you with your search
• Service Providers: Email and SMS providers used to communicate with you
• Legal Requirements: If required by law or legal process

We do NOT:

• Sell your personal information to third parties
• Share your information with unrelated businesses
• Use your information for purposes other than real estate services

4. Communication Preferences

We will contact you using your preferred method (email, phone, SMS, or WhatsApp). You may opt out of marketing communications at any time by:

• Clicking "unsubscribe" in any marketing email
• Replying "STOP" to any SMS message
• Contacting us directly at privacy@signaturemia.com

Note: Opting out of marketing communications will not affect necessary communications about scheduled tours or active rental inquiries.

5. Data Retention

We retain your information for:

• Active inquiries: Until you find a rental or notify us you're no longer searching
• Marketing purposes: Up to 1 year, unless you opt out sooner
• Legal compliance: As required by applicable law

6. Data Security

We implement reasonable security measures to protect your information, including:

• Encrypted transmission of data (HTTPS)
• Secure storage of personal information
• Limited access to authorized personnel only
• Regular security reviews and updates

7. Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with applicable privacy authorities

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. We only collect contact information to facilitate introductions between prospective tenants and property management.

9. Third-Party Links

Our website may contain links to property management websites or other third-party services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Signature MIA Privacy Team
Email: privacy@signaturemia.com
Phone: (305) 981-6427
Mail: Signature MIA c/o Guildstone Group LLC
3000 NE 2nd Ave, Apt 302
Miami, FL 33137